WHAT IS A CUSTOMER?
A customer is the most
important person in any business.
A customer is not dependent on us. We
are dependent on him.
A customer is not an interruption of our work. He
is the purpose of it.
A customer does us a favor when he comes
in.
We aren't doing him a favor by waiting on him.
A customer is
part of our business - not an outsider.
A customer is not just money in
the cash register.
He is a human being with feelings and deserves to be
treated with respect.
A customer is a person who comes to us with his
needs and his wants.
It is our job to fill them.
A customer
deserves the most courteous attention we can give him.
He is the
lifeblood of this and every business. He pays our salary.
Without him we
would have to close our doors. Don't ever forget it.
